Lone Worker Awareness - Dealing with Conflict
Purpose
Anyone whose work role often involves them working alone in environments where the potential for them to come into harm from a third-party is a reality
Assessment
Assessment in the e-Learning course
Content
Employers have specific duties under a duty of care to protect you, and provide with support and training, keeping in contact with you, preventing work-related violence. This course covers areas such as Inner, Middle and Outer Security Awareness, Principles of Personal Security, The Threat Pyramid, Psychology of Conflict, Adrenal Response Mechanism – Behavioural Alarm Response [ARM-BAR] and much more.
Note: This e-Learning course is delivered by Maersk Training in collaboration with VIRSEC.
Objectives
The Learner will:
- Understand what is meant by Personal Security and the associated topics.
- Gain an understanding of the Psychology of Conflict Situations and the related sub-topics.
- Gain an insight into the Threat Pyramid and understand the various States of Mental Readiness.
- Understand the Fight, Flight, Freeze Responses and ARM-BAR.
- Gain an understanding of Conflict Management & De-Escalation.
- Be able to demonstrate the types of improvised self-defence measures that can be utilised in a self-defence situation.
- Understand the requirements for Due Diligence, and post-event planning.
How it works
Step 1
Identify the specific e-learning modules for your desired role. With online training, you have the flexibility to study at your own pace from any location.Step 2
Once you've chosen the right e-learning course, register and pay online. You'll receive an instant confirmation email with access details.Step 3
After enrolling, you’ll receive a separate email with login instructions and guidance on how to navigate the e-learning platform.Step 4
Complete the course at your own pace, ensuring you pass the required assessments to achieve certification (where applicable)Step 5
Upon successfully completing the course and passing all assessments, you’ll receive your official certification from Maersk Training or the relevant accreditation body, available for download or print.