Our best selling CDROM is currently SPAR – Surviving Piracy and Armed Robbery – and that’s perhaps because it best serves an immediate need. We don’t see electronic training as a replacement for the face-2-face learning environment, but we can’t ever fully express just how important a tool it is in covering basics and setting foundations on even complex matters, such as the psychological whirlwind that can be created in a hostage situation. It is also, in less stress-driven and more task-orientated areas, a brilliantly simplistic tool which can be re-visited for reverence and revision.