The AYS Associated Effective Management/Supervisory Skills course is designed to develop employees who are working, or intend to work, in a supervisory role. The course aims to help delegates overcome many of the supervisory problems they may encounter, whether they are a team leader, a project manager or a line manager.

The syllabus consists of 10 modules:

• Module 1 - Definition of a line-manager/supervisor
  
  
• Module 2 - Communication
  
  
• Module 3 - Team building
  
  
• Module 4 - Handling conflict
  
  
• Module 5 - Time management
  
  
• Module 6 - Effective meetings
  
  
• Module 7 - Dealing with stress
  
  
• Module 8 - Coaching
  
  
• Module 9 - Disciplinary procedures
  
  
• Module 10 - Motivation

The course covers the main areas of communication, meetings, coaching and developing confidence and skills to cope with this role.

Delegates who are working, or intend working, in a supervisory role.

Maersk Training  Aberdeen, Portlethen